MYM AI Front Desk
Five informational modes, one controlled system. Review what each configuration handles, what goes to a person and what must be approved before installation.
Live widget awaiting approved installation. This page is informational configuration and readiness content only; it is not a live or simulated assistant.
This is an automated assistant, not a medical or legal professional. No attorney-client or provider-patient relationship is created. Do not submit medical details, case facts, or other sensitive personal information.
Read the MYM privacy policyChoose a configuration
Recover for general and small businesses, with an upgrade to Recover + Book when a supported booking setup is confirmed.
What this demo is designed to handle
Anything outside the approved knowledge base is routed to your team, not guessed.
What you provide
What you no longer handle manually
Channels
Status labels are deliberately conservative. Anything not already documented for your tier is confirmed during fit review rather than promised here.
Supported / documented
A missed call triggers text-back from the client texting number. Direct-routed sends within 60 seconds; CallRail-routed sends within minutes of the call ending. Qualification continues by text, with human handoff and source data attached. We never robocall your leads.
Supported / documented
Text follow-up happens only when the form includes an SMS consent checkbox and the person checked it. Without that consent, the lead routes to staff and no text is sent.
Supported / documented
An inbound text starts or continues the conversation. STOP suppresses messaging immediately until START.
Configuration dependent
Chat answers approved information and hands sensitive questions to staff. After the first answer it can offer “text me to set up a time,” collecting a phone number and explicit SMS consent. It does not book inside chat.
This complements existing call tracking and does not replace the client's phone setup. Supported call-tracking, booking, CRM and webhook connections are confirmed before quoting or activation. Other systems are not assumed compatible merely because they accept a webhook; no two-way sync to attribution platforms is claimed.
Before launch
Nothing goes live until you can tick every line.
Business and service information is accurate
Qualification questions fit our sales process
Escalation rules are correct
Pricing and availability language is approved
Supported booking rules are correct where booking is included
Staff handoff reaches the right person
Sensitive or regulated topics route to staff
Consent, quiet-hours and STOP behaviour has been reviewed
Staging behaviour is approved before launch
Next step
A fit review confirms channels, integrations, boundaries and routing against how your business actually runs.